Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days.
Orders placed after 3 PM CST will begin processing the next business day.
We do not process or ship orders on weekends or federal holidays.

If we experience a high volume of orders, processing times may be slightly delayed. You will be notified of any significant delays by email.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping (3–7 business days)
Carrier: USPS, UPS, or FedEx
Cost: Calculated at checkout

Expedited Shipping (2–3 business days)
Cost: Calculated at checkout

Overnight Shipping (1 business day)
Cost: Calculated at checkout

Delivery times are estimates and may vary due to carrier delays, weather, or high‑volume periods.

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Local Delivery / Pickup (Houston, TX)

If offered, local delivery or pickup options will appear at checkout.

• Local Delivery: Available within select Houston ZIP codes
• Local Pickup: You will receive an email when your order is ready

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Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

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Incorrect Address Policy

Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided, please contact us immediately.

We are not responsible for:

• Packages delivered to the wrong address due to customer error
• Lost packages resulting from incorrect or incomplete addresses

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Lost, Stolen, or Damaged Packages

We are not liable for packages that are lost, stolen, or damaged during shipping.
If your package is lost or arrives damaged, please file a claim directly with the carrier.

We will assist you with documentation if needed.

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International Shipping

If international shipping is offered, all duties, taxes, and customs fees are the responsibility of the customer. Delivery times vary by destination.

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Order Changes & Cancellations

Once an order has been processed or shipped, it cannot be changed or canceled.
For urgent requests, contact us immediately.

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If you have any questions about your order or shipping, contact us at:
Email: htxtrimandtrend@gmail.com
Phone: 346‑274‑5088